When your Order Form is received and processed; you will receive an invoice with a payment link for payment by debit or credit card. This invoice will state a delivery charge which can be discussed in advance. You must pay us the full price of your order including all delivery charges before we will send any part of it.
You will receive confirmation of payment and information on your delivery.
Deliveries will be made by the Carrier to the address stipulated in your order. You must ensure that someone is present to accept delivery.
Deliveries in Chester and within a 5-mile radius can be delivered by hand and will only incur the cost of transport to the buyer.
We aim to deliver all artwork in the UK within 14 days of an order being placed. For European deliveries and art being sent from European countries and for and from the rest of the world we will specify timings on a case by case basis. If a delivery is required urgently then let us know and we will do what we can to make sure it arrives in time. We will endeavour to arrange delivery to countries outside the UK adhering to import and export rules of the respective countries.
All deliveries will need to be signed for.
If we are not able to deliver your Goods within 30 days of the date of your order, we shall notify you by e-mail to arrange another date for delivery.
We may deliver the goods in instalments if the goods are not available at the same time for delivery.
If you buy an artwork online and are not completely satisfied with it (see Terms & Conditions), it may be returned free of charge. Simply contact us within 7 days of receiving your order and we will arrange for it to be collected. We ask that any returned artworks are packed very carefully upon instruction from Modern Art Chester.